Welcome to Best Fitters! We are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how Best Fitters (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from bestfitters.com (the “Site”).

Information We Collect

We collect information to operate our business, process your orders, and provide you with excellent customer service. This information generally falls into two categories:

A. Personal Information You Provide Directly

When you make a purchase or attempt to make a purchase on our Site, we collect certain personal information from you, including:

• Identifiers: Name, billing address, shipping address, email address, phone number.

• Payment Information: Payment card details (though processed securely by our third-party payment processors like Stripe or PayPal and not stored directly by us).

• Order Details: Products purchased, quantity, and transaction history.

• Communication Data: Information you provide when contacting customer support or leaving reviews.

B. Automatically Collected Information (Usage Data)

When you access the Site, we automatically collect certain information about your device and browsing activity:

• Device Information: Web browser type, IP address, time zone, and some cookies installed on your device.

• Browsing Data: Pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

• Analytics: We use tools like Google Analytics to track and analyze this usage data.

How We Use Your Information

We use the collected information for various business purposes, which include:

Purpose	Detail
Fulfilling Orders	To process your transactions, manage shipping, and provide invoices/order confirmations.
Communication	To communicate with you regarding your order, respond to inquiries, and send marketing communications (if you have opted in).
Improving Our Site	To screen for potential risk and fraud (in particular, your IP address), and to optimize and improve the Site (e.g., generating analytics about how our customers browse and interact).
Personalized Marketing	To provide you with targeted advertisements or marketing communications we believe may be of interest to you, based on your purchase history and browsing behavior.
Legal Compliance	To comply with applicable laws and regulations.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We ensure these parties are obligated to keep your information secure and confidential.

• Service Providers: We share necessary data with partners who assist us with our operations, such as:

  • Payment Processors: To securely process your payment (e.g., PayPal, Shopify Payments).

  • Shipping Carriers: To deliver your product (e.g., FedEx, USPS).

  • Marketing Platforms: For targeted advertising and email communications (e.g., Google, Facebook).

  • Analytics Providers: To understand how customers use the Site (e.g., Google Analytics).

 

Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data.

• Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

• Access/Correction/Deletion: You have the right to request access to the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted. Please contact us using the information below to exercise these rights.

• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Be aware that this may affect the availability and functionality of the Site.

Data Retention

When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information. We retain this data as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations.

Security

We implement reasonable security measures to protect against unauthorized access, disclosure, or modification of your Personal Information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Changes to this Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new policy on this page.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

Email: [email protected]