We are committed to delivering premium-quality apparel with a smooth and reliable shopping experience. Please review our Shipping & Returns Policy carefully before placing an order.
SHIPPING POLICY
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
Shipping Coverage
- We currently offer nationwide and international shipping.
- Delivery availability may vary depending on your location and local courier services.
Estimated Delivery Time
- 7–14 business days (may vary due to customs clearance)
Please note that delivery timelines are estimates and may be affected by weather conditions, customs processing, or courier delays beyond our control.
Shipping Charges
- Free shipping may be offered on selected products or promotions.
- Any applicable shipping charges will be clearly displayed at checkout.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor your shipment status.
RETURN & EXCHANGE POLICY
Eligibility for Returns
- Return requests must be submitted within 7 days of delivery.
- Items must be:
- Unused, unworn, and unwashed
- In original condition with tags attached
- In original packaging
Items that show signs of wear, damage, alteration, or odor will not be eligible for return.
Non-Returnable Items
- Customized or made-to-order products
- Gift cards (if applicable)
Exchange Policy
- Size exchanges are allowed (subject to stock availability).
- Customers are responsible for return shipping costs unless the item received was incorrect or defective.
- Best Fitters will cover the shipping cost for the exchanged item in approved cases.
Refund Policy
- Approved refunds are processed to the original payment method.
- Refund processing time: 7–10 business days after approval.
Please note:
- Original shipping charges (if any) are non-refundable.
- Best Fitters reserves the right to refuse a refund if return conditions are not met.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery
- Provide clear photos and order details
Once verified, we will arrange a replacement or refund at no additional cost.
Order Cancellations
- Orders can only be canceled within 24 hours of placement.
- Once processing or shipping has begun, cancellations are not possible.
Contact Us
For any questions regarding shipping, returns, or exchanges, please contact our support team:
📧 Email: [email protected]
🌐 Website: www.bestfitters.com
Best Fitters reserves the right to update or modify this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
